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Posted: Tuesday, April 25, 2017 2:48 PM


CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000:route:mile U.S. fiber network and a 300,000:route:mile international transport network.
Job Overview:
Customer Service Technician I: To install telephone plant facilities, switched digital television, and high:speed internet at customer premises according to specifications directed and established by CenturyLink procedures. To maintain, expand, replace and repair all copper and fiber optic plant facilities and subscriber apparatus required to provide service to customers. This position interacts directly with CenturyLink customers. The selection process will be governed in accordance with the local collective bargaining agreement.
Posting Date: 4/20/2017
Closing Date: 5/1/2017
Job Duties:
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Install, repair, test, and modify line and station telephone equipment for customers using hand tools, power tools, and computer interfaces. Includes repairs to outside wires and tree trimming, and placing new drops.
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Inspect subscriber premises to determine the appropriate method of installation.
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Test newly installed telephone/equipment using testing devices and repairs or replaces faulty equipment. Perform appropriate testing to ensure proper transmission and supervision specifications.
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Work closely with the Dispatch Center for work assignments such as trouble reports and service orders.
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Refurbish cable and install facilities within pedestals and/or terminals for both copper and fiber optic facilities.
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Actively support sales and marketing related activities through the sales referral program.
Climb poles using either ladders or bucket trucks, attach terminal boxes and carrier housings, and repair or replace defective lines and auxiliary equipment.
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Pull lines through conduit.
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Observe all safety rules and regulations.
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Correct prints and maintain as:builts in accordance with company practices and policies.
Install and maintain video, data, and station wiring and apparatus, maintain loop plant, including analog and digital subscriber carrier.
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Assist other Technical personnel in the performance of their duties when requested.
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Locate buried telephone cables.
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Installation/troubleshooting of high:speed internet and data networks
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Convey a positive and professional appearance and demeanor when communicating the companys products and services to our customers
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Assume all other duties as assigned
Minimum Requirements:
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Education: High School Diploma or GED.
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Experience: Two years of current telecommunications industry experience in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground copper and/or fiber wire and cable; telephones; switched digital television; High Speed Internet; building wiring; station equipment; or equivalent in education and training.
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Incumbent must be technically proficient in order to perform the specific work requirements of the job in the particular location.
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Must have working knowledge of PCs, including basic computer operational tasks
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Must have strong interpersonal communication skills for communicating CenturyLinks products and services to customers
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Must possess a valid drivers license, be able to safely operate company vehicles and equipment, and maintain a safe driving record.
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Must be able to safely use ladders, bucket trucks, and to safely climb poles with approved equipment
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Heavy lifting as required (28 foot extension ladder (up

Source: https://www.tiptopjob.com/jobs/66117447_job.asp?source=backpage


• Location: Ocala

• Post ID: 14636198 ocala
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